Help Center Page
Where is my order?
Once your order has shipped, you will receive an email with your tracking number so you can monitor your delivery.
How long does shipping take?
Orders typically arrive within 6–12 business days after they have been shipped.
When will my order ship?
Orders are usually processed within 1–2 business days before shipping.
Returns & Refunds
Do you offer refunds?
Yes. We offer a 90-Day Money-Back Guarantee. If you’re not satisfied with your purchase, contact our support team within 90 days of receiving your order.
What if my order arrived damaged or incorrect?
If your order arrives damaged or you received the wrong item, please contact us and our team will resolve the issue as quickly as possible.
Product Questions
What is NattoLabs Nattokinase?
NattoLabs Nattokinase is a supplement inspired by traditional Japanese fermentation, formulated to complement your daily wellness routine.
How do I take the supplement?
Please follow the directions listed on the product label.
Contact Support
If you still need help, our support team is available 24/7.
Please include your order number when contacting us so we can assist you as quickly as possible.